Customer Specific Features and Functionality

Administration Module
The administration module allows authorized individuals to set up company information and control user access to the site. This includes setting up locations, cost centers, GL accounts, budgets, shipping addresses, carrier account numbers and optional storeroom related information. This section also allows the administrator to maintain user information including spending limits, approving limits and default approvers.

Requisition Module
The requisition module provides easy access to a pre-negotiated catalog and helps the user efficiently conduct business with a wide range of suppliers. This module features extensive catalog search capabilities. The standard shopping cart functionality allows users to place requisitions across multiple suppliers while assigning the appropriate cost center, GL accounts and project information at a line item level and then route the requisition based on spending limit and budgetary approvals. Email notifications and automated escalations keep the process moving smoothly, simplifying the communications throughout the transaction. Upon approval, the purchase orders are automatically routed to the suppliers.

This module also allows the users to save their shopping carts for future use giving them the ability to schedule reminders for re-orders, as well. Other features include the ability to place "billing purposes only" and "multi-ship date" orders.

RFQ and Spot Buy Module
The Request for Quote (RFQ) section allows users to obtain best pricing for new items that are not currently available in the catalog or on items where current pricing has expired. The spot buy section automatically places an order if the quoted item is within the budgetary price applying customer specified tolerances. Once again, notifications at each step of the process provide continuous updates to the requester.

Payment Settlement Module
The payment settlement module provides access to invoice information in addition to invoices that are sent out electronically. The detail transaction screen provides item tracking information, where available, and gives the user the ability to request proof of delivery. This module also supports returns processing and claims resolution.

Customer Support Module
This module allows users to initiate and track support requests online. This section also provides the user with supplier contact information and supplier performance information.

Storeroom Management Module
This module allows users to manage items and their associated inventory levels by setting user defined min/max levels. Additional features include workbench viewing of on hand items, disbursements and receipts. The module also supports multiple units of measure and reorder methods, physical counting and Storeroom specific reporting.